Yous should try downloading a media thespian from online and seeing if i of them will work. I don't think Windows 10 Media thespian allows you to play DVD's anymore, so that might exist the issue with your compuer.
Unlike music CDs, DVDs are simply estimator data discs with media files written on them. So even if the figurer couldn't play the videos, he should at least be able to browse the files on the discs. Information technology sounds like he cannot even do that.
I run into two possibilities hither: Your DVD burner used some sort of proprietary format that but information technology could read. Your only solution then would be to find the aforementioned or similar model which tin can read the format. Then catechumen information technology to another more widely supported format (preferably purely digital files). This isn't unheard of. Hollywood saw these standalone DVD burners as a digital version of the VCR, and they hated VCRs with a passion. And then they potent-armed a lot of manufacturers into crippling them so you couldn't, for example, burn down alive TV evidence broadcasts to DVD and share them with your friends.
Or the DVD burner did not make very good burns. Optical media works by burning a pigsty into a dye layer. A laser shines through the hole and bounces off a cogitating layer indicating a 1. If there is no hole, the dye layer absorbs the laser, there is no reflection, indicating a 0. (Or the other way effectually - I ever forget which is which). No dye is a perfect absorber however, and so there'southward always a tiny bit of reflectance. The difference betwixt the amount of reflected light amplification by stimulated emission of radiation light when at that place is a hole and there isn't is effectively the indicate to noise ratio.
Mass-produced DVDs (and CDs) physically change the reflective layer itself, and have something like a 1000:ane SNR (I don't recall exactly, these are ballpark order of magnitude figures from a very hazy retentiveness). DVD-Rs accept to apply a photosensitive dye to allow a write laser to fire a hole, just not sensitive enough to burn when hitting with the read laser. These are more difficult to produce and then are a lot more reflective, and the SNR is merely like 100:one. DVD-RWs are the worst. They use a phase change material instead of a dye layer, and their SNR is on the club of 10:i.
If the DVD burner is weak or marginal, it might non burn a very large hole. Maybe the writing laser is weak or doesn't stay on long enough, and non enough dye is etched to make a full-size pigsty. This further reduces the amount of reflected light when there is a hole, decreasing the SNR even more than. A DVD burner/reader manufacturer who knows this may install reading circuitry that is more sensitive to recoup. The DVD will play on that player, but won't on others considering their readers are not sensitive plenty to distinguish the 1s from the 0s.
So if this second reason is why you cannot read the DVDs, then you'll simply have to proceed trying them on different players until you notice ane that works. If the drive lets you lot control the read speed, try setting it to 1x. If you can discover someone with a Plextor, try that. Plextor was widely regarded as the Rolls Royce of CD and DVD bulldoze manufacturers because they overdesigned them with superior (and overpriced) components. The defended DVD players (for abode video) tend to exist meliorate at reading than computer DVD burners, so endeavour them in all of your friends' Television set DVD players.
And I don't retrieve the problem is media deposition. 5 years is not very long by optical media standards. ten years I'd expect to encounter a few problems, 20 years I'd expect to encounter a lot of problems. Just problems after 5 years would exist very unusual.
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